Privacy Policy

BeatUnity respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how BeatUnity collects, uses, stores, shares and protects personal data when you access or use the Platform.

This Privacy Policy complies with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), applicable Belgian privacy legislation and other relevant European data protection laws.

The data controller responsible for the processing of personal data is:

Depending on how you use the Platform, we may collect the following categories of personal data.

2.1 Account Information

• First name
• Last name
• Username
• Email address
• Password (encrypted)
• Country
• Language preferences

2.2 Profile Information

• Artist name
• Biography
• Profile picture
• Press photos
• Social media links
• Website links
• Music genres
• Experience level
• Professional information
• Portfolio information
• Uploaded media and files
• Availability information
• Performance history
• Public profile statistics and engagement metrics where applicable

Users acknowledge that profile information may be displayed to other Users and may be used by Organizers, venues, promoters, agencies, coaches and other authorized Users for talent discovery, evaluation, professional networking, collaboration opportunities and booking related purposes.

2.3 Communication Data

• Messages sent through the Platform
• Support requests
• Community interactions
• Notifications
• Feedback and reports

2.4 Opportunity Data

• Applications
• Bookings
• Opportunity submissions
• Collaboration requests
• Organizer interactions
• Coaching requests

2.5 Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Log files
• Usage information
• Security related information

2.6 Payment Information

Payments are processed through third party payment providers. BeatUnity does not store complete payment card information. We may receive limited payment related information including:

• Payment status
• Transaction identifiers
• Subscription status
• Billing information

2.7 Telegram Integration

Where a User voluntarily connects a Telegram account, BeatUnity may process:

• Telegram User ID
• Telegram Username
• Authentication related information

This information is used exclusively for authentication, community access and communication purposes.

Personal data may be collected:

• directly from Users;
• through account registration;
• through profile creation;
• through Platform usage;
• through communication with BeatUnity;
• through integrations connected by Users;
• through security monitoring;
• through payment providers;
• through cookies and similar technologies.

BeatUnity may process personal data for the following purposes.

4.1 Platform Operation

• providing access to the Platform;
• maintaining user accounts;
• delivering Services;
• facilitating communication between Users;
• displaying user profiles;
• facilitating profile discovery and talent matching;
• generating profile statistics and platform insights;
• enabling Organizers and other authorized Users to discover, evaluate and connect with Artists, Coaches and other Users;
• displaying profile performance metrics where applicable.

4.2 Community Management

• moderation;
• fraud prevention;
• security monitoring;
• community protection;
• enforcement of Platform rules.

4.3 Customer Support

• responding to requests;
• resolving disputes;
• providing assistance.

4.4 Platform Improvement

• analytics;
• feature development;
• bug fixing;
• service optimization.

Where you have given consent, BeatUnity uses PostHog (an EU-hosted analytics service) to collect usage data linked to your account. Where consent is not given, only anonymised, aggregate data is collected. See our Cookie Policy for details.

4.5 Legal Compliance

• compliance with legal obligations;
• compliance with regulatory requirements;
• protection of legal rights.

4.6 Marketing Communications

Where legally permitted or where consent has been obtained, BeatUnity may send:

• newsletters;
• product updates;
• community updates;
• promotional communications.

Users may unsubscribe at any time.

4.7 Analytics and Market Insights

BeatUnity may use personal data, profile data and platform activity data to generate analytics, statistics, benchmarks, trends and market insights relating to the music and events industry. Such insights may be used for:

• platform development;
• research purposes;
• educational purposes;
• reporting purposes;
• commercial purposes;
• industry benchmarking;
• improving matching and recommendation systems.

Where reasonably possible, such analytics shall be aggregated, anonymised or pseudonymised and presented in a manner that does not directly identify individual Users.

Users acknowledge that certain profile statistics, engagement metrics and performance indicators may be displayed within the Platform to facilitate discovery, networking, transparency and professional decision making.

For the avoidance of doubt, BeatUnity may generate and display aggregated, anonymised or pseudonymised industry insights, trends, benchmarks and statistics derived from Platform activity, provided that such information does not directly identify individual Users unless the User has expressly chosen to make such information visible.

BeatUnity processes personal data on one or more of the following legal bases.

5.1 Contract Performance

Where processing is necessary to provide the Services requested by the User.

5.2 Legitimate Interests

Where processing is necessary for:

• Platform security;
• fraud prevention;
• Platform improvement;
• community moderation;
• business operations;
• protection of Users;
• profile discovery and matching functionalities.

5.3 Legal Obligations

Where processing is required by applicable laws or regulations.

5.4 Consent

Where consent is required under applicable law. Users may withdraw consent at any time.

BeatUnity does not sell personal data.

Personal data may be shared with:

6.1 Service Providers

• hosting providers;
• payment providers (Stripe);
• analytics providers (PostHog, EU-hosted);
• communication providers;
• customer support providers.

These providers act as data processors under GDPR and are bound by appropriate data processing agreements.

6.2 Other Users

Information intentionally published by Users may be visible to Organizers, Artists, Coaches and other Users depending on the functionality of the Platform. This may include, but is not limited to:

• profile information;
• artist information;
• biographies;
• genres;
• experience levels;
• portfolio content;
• press materials;
• profile images;
• social media links;
• website links;
• availability information;
• performance history;
• engagement metrics;
• profile statistics;
• platform activity indicators;
• publicly displayed achievements and milestones.

Organizers, venues, promoters, agencies, coaches and other authorized Users may use such information to discover talent, evaluate profiles, identify potential collaborators and make decisions regarding opportunities, bookings and professional collaborations.

6.3 Authorities

Where required by law, court order or regulatory request.

6.4 Business Transactions

In connection with a merger, acquisition, investment transaction, restructuring or sale of assets.

Users may upload files, photos, videos, press kits and other materials. Authorized BeatUnity administrators may access uploaded files where reasonably necessary for:

• moderation;
• security;
• customer support;
• legal compliance;
• Platform administration.

Users remain solely responsible for all uploaded content.

Where personal data is transferred outside the European Economic Area, BeatUnity shall implement appropriate safeguards as required by GDPR.

BeatUnity retains personal data only for as long as reasonably necessary for:

• providing Services;
• legal compliance;
• dispute resolution;
• security purposes;
• fraud prevention;
• enforcement of the Terms and Conditions;
• protection of the Platform;
• legitimate business interests.

Where a User deletes an account or requests account deletion, certain information may be retained for a reasonable period where necessary for:

• compliance with legal obligations;
• accounting and tax requirements;
• fraud prevention;
• security investigations;
• dispute resolution;
• enforcement of contractual rights;
• protection of the Platform and its Users.

Where possible, retained information shall be limited to what is reasonably necessary for these purposes.

Certain accounting, financial and legal records may be retained for the periods required by applicable law.

Upon expiration of the applicable retention period, personal data shall be deleted, anonymised or otherwise securely disposed of.

BeatUnity implements reasonable technical and organizational measures designed to protect personal data against:

• unauthorized access;
• accidental loss;
• misuse;
• destruction;
• disclosure.

However, no method of transmission or storage can be guaranteed to be completely secure.

Subject to applicable law, Users have the right to:

• access their personal data;
• rectify inaccurate data;
• erase personal data;
• restrict processing;
• object to processing;
• data portability;
• withdraw consent;
• lodge a complaint with a supervisory authority.

Requests may be submitted to: [email protected]

BeatUnity uses cookies and similar technologies as described in its Cookie Policy.

Where required by law, consent will be obtained before placing non essential cookies.

The Platform is not intended for children under sixteen (16) years of age unless permitted by applicable law and authorized by a parent or legal guardian.

BeatUnity may update this Privacy Policy from time to time. Material changes may be communicated through the Platform, by email or through other reasonable means.

Continued use of the Platform after such changes become effective constitutes acceptance of the updated Privacy Policy.

Questions regarding this Privacy Policy may be directed to:

Users also have the right to file a complaint with the Belgian Data Protection Authority or another competent supervisory authority within the European Union.